Hybo introduces a new feature called Hybo Canteen, also known as Order Station or Canteen.
Its main purpose is to allow users to clearly and efficiently view all reservations made across the different assigned dining areas.
In addition, this new tool makes it easier to track the preparation cycle of each reservation, displaying in real time the progress of dishes from the moment the user checks in until the meal is delivered.
⚙️ Administration Panel (Admin)
⚙️ Administration Panel (Admin)
The Administration Panel is where the entire Canteen experience is fully configured.
Here, administrators define what information is visible, how it is displayed, and the workflow for dish preparation.
This configuration can be found in the menu “My Account” → “Settings” tab, within the “Hybo Canteen App” section.
Within this section, you will find three main areas, which are explained below.
🔄 Disable actions
🔄 Disable actions
This toggle allows you to decide whether Canteen users can manually manage the progress of each reservation.
If the toggle is disabled:
Canteen users will be able to manually change the reservation status, following the full workflow:
Reserved → To be prepared → In preparation → Delivered
This workflow begins when the user performs the check-in for their catering reservation.
In this way, each step can be manually marked according to the actual progress of the dish preparation.
If the toggle is enabled (actions disabled):
The actions column is hidden within the Canteen panel.
In this case, the workflow runs automatically:
once the user checks in, the reservation moves directly to the “Delivered” status, without the need to advance step by step.
In summary, this control allows you to define whether the kitchen manages the steps manually or automatically, depending on the operational needs of each canteen.
📊 Header indicators
📊 Header indicators
In this section, you can configure which information will be displayed at the top of the Canteen panel, providing a quick overview of the overall reservation status.
The available indicators are:
Total reservations: total number of active reservations in the current shift.
Delivered reservations: number of dishes that have already been delivered to users.
Reservations to prepare: number of reservations that have not yet started preparation.
Reservations in preparation: number of orders that are currently being prepared.
Maximum waiting time: the longest time it has taken to prepare and deliver a reservation.
Average waiting time: the average time it takes for a reservation to move from “To prepare” to “Delivered”.
Each of these indicators can be enabled or disabled individually from this section, depending on visualization needs.
💡 Note: when the “Disable actions” toggle is enabled, waiting times are not calculated, since the workflow is automatic.
📋 Table columns
📋 Table columns
Here you define which information will be displayed in the main table of the Canteen panel, that is, the visible data for each reservation.
The available columns are:
Column | Description |
Reservation number | Incremental numeric identifier for each reservation. |
Check-in time | Exact time when the user checked in. |
User | Name of the user who made the reservation. |
Menu | Name of the menu selected by the user. |
Dishes | List of dishes included in the menu. |
Starter / First / Main / Dessert | Names of the dishes for each type. |
Waiting time | Average time it took to prepare and deliver the order. |
Status | Current stage of the order (To prepare, In preparation, Delivered). |
Action* | Button or control to manually change the status (if actions are enabled). |
All these columns can be enabled or disabled dynamically according to the administrator’s needs.
The only column that directly depends on the actions toggle is “Action”, which is displayed only when manual actions are enabled.
🍽️ Canteen Panel (Canteen)
🍽️ Canteen Panel (Canteen)
The Canteen Panel is the daily working environment for the staff responsible for preparing and delivering menus.
From here, all orders for the day can be viewed in real time, including their status and the progress of each dish.
🔐 Initial Access
🔐 Initial Access
When accessing the panel, a Subscription Key will be requested. This key is available in the Administration Panel.
This key allows the Canteen to connect with the configurations defined for each dining area.
Once the key is entered, the following data must be selected (all are mandatory):
Office
Building
Floor
Canteen
After this selection, the system will display the main Canteen panel with all the configurations and indicators set from the Admin panel.
👀 Order View
👀 Order View
The panel lists all reservations for the current day, along with the columns and indicators defined by the administrator.
From this view, it is possible to:
Manually advance reservations using the action buttons (if enabled).
Filter by status to view only orders that are “Pending”, “To prepare”, “In preparation”, or “Delivered”.
Search for specific reservations using the user’s name or the reservation number.
Adjust the number of items per page, making it easier to view large volumes of orders.
This panel provides clear and organized visual control of all reservations, helping kitchen or cafeteria staff manage orders quickly and efficiently.