When integrated with Microsoft Entra ID, Hybo uses a secret value to identify itself and access client resources for various purposes, such as:
Reading user data and group assignments to grant access and determine privileges in Hybo.
Reading and writing to room calendars to check availability and schedule new meetings, respectively.
A client secret can last up to two years. If it expires, communication between Hybo and Entra ID is interrupted, preventing users from continuing to use the platform normally. To avoid this, it is advisable to renew the secret before its expiration date.
PLEASE NOTE: Some configurations may have a separate Entra ID application for each purpose, each with its own secret value.
To renew an application's secret:
Access the Azure portal.
Search for and select the Microsoft Entra ID service.
In the left-hand menu, navigate to Manage → App registrations.
In the main panel, select the All applications tab.
Filter by Application (client) ID, a value provided by Hybo support.
Select the corresponding application (ts name may vary as it is chosen by the administrator during its creation).
In the left-hand menu, navigate to Manage → Certificates & secrets.
In the main panel, select the Client secrets tab.
Select New client secret.
In the right-hand panel, complete the required fields:
Description: e.g., Read Entra ID groups.
Expires: typically 365 days and up to two years.
At the bottom of the panel, click Add.
Note the generated value for the new secret.
PLEASE NOTE: You can only copy the secret at the time of its generation. If you don't note it down, you'll have to create a new one.
Also, note when it Expires.
Next, communicate the generated secret's value and its expiration date to Hybo Support. Optionally, once Support confirms the update and users verify that the service is still operational, you can delete the old secret.