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📩 Email delivery with a custom domain

Enable email delivery using your own corporate domain in Hybo and strengthen your brand identity. Improve deliverability, avoid spam, and personalize all system notifications.

Updated over 3 weeks ago

📝 Introduction

At Hybo, we continue to evolve to provide a more professional, consistent experience aligned with each organization’s identity.

For this reason, customers can now send all system emails using their own corporate domain.

This enhancement strengthens user trust, improves communication quality, and ensures that all notifications sent from Hybo naturally integrate with each organization’s brand image.

⚙️ What does this feature include?

Hybo now allows emails to be sent from a custom domain, which applies to:

  • Reservation confirmations

  • Cancellations

  • Incidents

  • Reminders

  • Any operational notification generated by the platform

Users will receive these emails from a customer-owned address, for example:

[email protected]

✅ This not only enhances brand perception but also increases deliverability rates and reduces the risk of emails being marked as spam.

🔧 Domain configuration

Our technical team will handle the domain configuration together with the customer. The process includes:

  • The customer provides the SMTP connection details of their email service:

    • Server (host)

    • Port

    • Username

    • Password

  • Sending tests are performed using the provided credentials.

  • Once functionality is validated, the custom domain is activated in Hybo.

🔒 From that moment on, all emails sent from Hybo will use the customer’s domain identity.

📬 Want to activate your custom domain in Hybo?

Contact us at [email protected], and our team will guide you through the process.

We continue working to take your experience to the next level.
Thank you for trusting Hybo! 🌟

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